Something is not performing.Let us find out what.
A commercial review of an operating clinic, with written recommendations and a strategy call. All 15 areas of the business are available for review, and the ones that matter most to your clinic get the time.
Who it is for
For clinics that arealready open.
Owners of clinics that are already open and know something is not working as it should.
If you have not opened yet, this is not the right service. The launch packages deal with premises, equipment, suppliers and the running order of a new clinic, including a second site for a clinic that is already trading.
It is usually one of these
- The clinic is open and trading, and the numbers are not where you expected them to be.
- Some weeks are busy, some are quiet, and nobody can explain the difference.
- Discounting has crept in, and the menu has grown without anyone pruning it.
- Clients come once and do not rebook, or the diary depends on the same few faces.
- There is equipment in the building that is not earning what it cost.
- You want a second commercial opinion from people who have run clinics themselves.
What can be reviewed
15 areas of thecommercial business.
This is a commercial review. It looks at what the clinic sells, what it charges for it, where clients come from, how many of them come back, and what the business owns but is not using.
Every area below is available. Which of them get the weight depends on your clinic and what you want answered.
Brand positioning
Treatment menu
Pricing, promotions and discounting
The online booking journey
Social media and marketing
Client acquisition
Client retention and rebooking
Packages and membership opportunities
Staffing
The customer journey
Underperforming treatments
Equipment utilisation
Retail
Competitor positioning
Opportunities for growth
How the audit works
Five steps, and then a decision.
The point of the audit is not a document. It is knowing which two or three changes are worth making first, and why.
You get in touch
Tell us about the clinic, what it offers and what prompted the review.
We agree the focus
We confirm which of the areas below matter most to your business.
The review
We work through the clinic commercially, area by area.
Written recommendations
You receive written recommendations covering the areas reviewed.
The strategy call
A call to work through them and decide what you change first.
What you receive
£499
Clinic Growth Audit
One fee. Two deliverables. No retainer and no obligation to go further.
Written recommendations covering the areas reviewed
Written up so you can act on it, share it with your team and come back to it in three months.
A strategy call to work through them
Time to ask the awkward questions, challenge the thinking and agree the order you tackle it in.
Next step
Book the audit, andstop guessing.
The Clinic Growth Audit is £499. Tell us about the clinic and what has prompted the review, and we will come back to you to arrange it.